#1 Communication Expert: Stop Doing this… People Will Like You More | Jefferson Fisher

In this episode of The Big Deal Podcast, Cody Sanchez interviews Jefferson Fisher, a successful trial attorney and the author of the New York Times bestselling book 'The Next Conversation.' They explore the dynamics of communication, especially when dealing with difficult or toxic individuals. Fisher discusses the ‘compliment sandwich’ and why it's often ineffective, suggesting instead a more straightforward approach: lead with the difficult news. He believes that beginning with transparency fosters authenticity in conversations.

Fisher also emphasizes the importance of reading subtle cues in communication and the power of listening. He argues that many people are more focused on what they want to say next rather than fully absorbing what the other person is expressing. By using simple techniques such as asking questions to clarify intent, individuals can enhance their interpersonal skills significantly.

The episode delves into how emotions, such as crying during conversations, should be handled with grace. It’s essential not to apologize for feelings but to label them and understand their context. Fisher provides insights into how this can be applied in both personal relationships and professional environments to build deeper connections.

Cody and Fisher discuss the generational shifts in communication styles, noting how modern technology has affected interpersonal dynamics. Through sharing anecdotes and personal experiences, they illustrate how slowing the pace of conversation can improve understanding. Finally, Fisher challenges listeners to adopt an approach of having something to learn rather than something to prove, ultimately leading to more fruitful and rewarding interactions.