1. Who We Are

InnovaTech Media Ltd is the data controller for personal data collected through Podcast Insider. You can contact us at [email protected].

2. What Data We Collect

• Name, email, and contact details
• Payment information (handled securely by Paddle)
• Usage data (e.g. which summaries you access)
• Feedback or support messages

3. Lawful Basis for Processing

• Contract: to deliver our services
• Legitimate interests: to improve the service
• Consent: for marketing communications
• Legal obligations: for financial and tax compliance

4. How We Use Your Data

• To provide and maintain your subscription
• To improve and personalise your experience
• To send service updates and (if opted in) marketing emails

5. Data Sharing

We only share your data with trusted processors:

• Paddle (payment processor)
• Mailgun (email delivery)
• OpenAI or equivalent providers (podcast transcripts)

All processors comply with UK GDPR and have appropriate data protection safeguards.

6. International Transfers

If data is transferred outside the UK, we ensure it is protected through Standard Contractual Clauses or other lawful mechanisms.

7. Data Retention

We retain your data while you're an active user and for up to 6 years afterwards for legal reasons. You may request earlier deletion.

8. Your Rights

Under GDPR, you have the right to:

• Access your personal data
• Correct any inaccuracies
• Request deletion of your data
• Object to how we process your data
• Request your data in a portable format

To exercise any of these rights, please email [email protected].

9. Security

We use encryption, secure servers, and access controls to protect your data.

10. Complaints

If you're concerned about how your data is handled, you can lodge a complaint with the Information Commissioner’s Office (ICO).