Episode 13 - Caroline Southgate - Is there money in care?

Caroline Southgate joins the podcast to discuss her entrepreneurial journey in the care sector. She shares her background, including losing her mother at 17 and the responsibilities that came with supporting her disabled brother, which ultimately steered her towards a career in care. Despite facing significant challenges, including the death of her husband and a difficult financial situation, she persevered and earned a degree in physiotherapy while raising four children.

After working in the NHS and recognizing the limitations there, Caroline transitioned into private practice, where she developed a specialization in hand injuries. Her entrepreneurial spirit led her to establish a care company after encountering difficulties in coordinating care for her clients effectively. With the help of business partners, she successfully launched a care service that now supports over 140 families.

Caroline emphasizes the importance of training and quality care, explaining that her organization values its staff and invests in their development to ensure excellent service delivery. She also touches upon her aspirations for further consultancy work and the vision of creating a respite care facility for elderly people. Throughout the conversation, Caroline highlights her commitment to enhancing the quality of life for the elderly and the importance of compassionate leadership in her field.