This phones business turns £1.4 Million and retains 30%... - Ep. 27 Dave Spittlehouse
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This episode is titled:
This phones business turns £1.4 Million and retains 30%... - Ep. 27 Dave Spittlehouse
Notable Quotes
"The regret would kill you, wouldn't it?"
"You have to keep going. It's a privilege to have the stress and we have brought it on ourselves."
"You need to get comfortable with the transition. They need to find out who owns the company and how long you've been doing it."
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Get More InsightsEpisode Summary
Dave, a telecom entrepreneur with 27 years of experience, shares insights into his journey in the mobile phone industry. His business, Simpatico, supplies mobile phones and services to businesses across the UK, boasting impressive growth and retention metrics. The episode dives into his unique business model, which involves acting as both a telecom broker and a service provider.
Dave explains how he began his entrepreneurial journey selling mobile phones at a market, transitioning to operating multiple shops, before facing challenges that led him to a business-to-business model. He emphasizes the importance of networking, building relationships, and providing excellent customer service, which differentiates him from larger competitors.
In discussing his current operations, Dave reveals that he manages over 4,000 phones for about a thousand customers while maintaining a healthy profit margin. He also highlights his goal of growing the business further, aiming for a £5 million turnover. The conversation touches on Dave's personal resilience, including overcoming health challenges while running his business, and concludes with reflections on his future ambitions and the importance of adaptability in entrepreneurship.
Dave explains how he began his entrepreneurial journey selling mobile phones at a market, transitioning to operating multiple shops, before facing challenges that led him to a business-to-business model. He emphasizes the importance of networking, building relationships, and providing excellent customer service, which differentiates him from larger competitors.
In discussing his current operations, Dave reveals that he manages over 4,000 phones for about a thousand customers while maintaining a healthy profit margin. He also highlights his goal of growing the business further, aiming for a £5 million turnover. The conversation touches on Dave's personal resilience, including overcoming health challenges while running his business, and concludes with reflections on his future ambitions and the importance of adaptability in entrepreneurship.
Key Takeaways
- Building strong relationships and trust with customers is essential for long-term success.
- Networking and an adaptable approach are key strategies in navigating the competitive telecom market.
- Maintaining a focus on customer service can give smaller businesses an edge over larger competitors.
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