The 5 Reasons Your Team Isn’t Following Through | Ep 882
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The Game with Alex Hormozi
This episode is titled:
The 5 Reasons Your Team Isn’t Following Through | Ep 882
Notable Quotes
"If you have that one skill, it unlocks every other skill that every other person potentially has."
"If it isn't written, it never happened."
"Do you know what harassing Courtney looks like? He obviously isn't trying to harass Courtney."
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Get More InsightsEpisode Summary
This episode of The Game revolves around the importance of influencing others to achieve desired outcomes, whether in business or team interactions. The speaker introduces the STAR System, which consists of five key steps to facilitate meaninful conversations about performance and expectations without creating defensiveness.
The STAR System outlines that when someone fails to deliver, the first step is to identify if they were aware of the task's existence. If they were, then it’s necessary to clarify if they understood what was required, and if they knew how to achieve it. Once those areas are addressed, the next point to consider is if they understood the deadline, followed by determining any obstacles they might be facing. This framework allows for problem-solving discussions rather than confrontational ones, fostering a more supportive environment.
The speaker illustrates the effectiveness of this system through examples, including how clear communication can prevent misunderstandings about responsibilities. They stress the importance of outlining tasks clearly, writing things down, and being specific about what is required. The episode also delves into the concept of motivation and how different circumstances can affect an individual's performance. Ultimately, it suggests that by using the STAR System, leaders can better manage expectations, boost team performance, and cultivate a culture of accountability and achievement.
The STAR System outlines that when someone fails to deliver, the first step is to identify if they were aware of the task's existence. If they were, then it’s necessary to clarify if they understood what was required, and if they knew how to achieve it. Once those areas are addressed, the next point to consider is if they understood the deadline, followed by determining any obstacles they might be facing. This framework allows for problem-solving discussions rather than confrontational ones, fostering a more supportive environment.
The speaker illustrates the effectiveness of this system through examples, including how clear communication can prevent misunderstandings about responsibilities. They stress the importance of outlining tasks clearly, writing things down, and being specific about what is required. The episode also delves into the concept of motivation and how different circumstances can affect an individual's performance. Ultimately, it suggests that by using the STAR System, leaders can better manage expectations, boost team performance, and cultivate a culture of accountability and achievement.
Key Takeaways
- The STAR System is a five-step framework to effectively address performance issues and influence coworkers.
- Clear communication and specific expectations can prevent misunderstandings and enhance productivity.
- Understanding the root causes of poor performance involves identifying knowledge gaps, deadlines, and external obstacles.