How Did Deliveroo Become Worth £2.9Bn?

In this episode, the co-founder of Deliveroo recounts his early experiences as a delivery driver shortly after launching the company. He shares a particularly cold day in March when he found himself overwhelmed while juggling customer service calls and deliveries. This led to a frustrating exchange with his co-founder, Greg, who was working remotely. Despite the challenges, he remained focused on providing a great experience for consumers and merchants and had little vision of the large business Deliveroo would become. The conversation includes reflections on the stressful nature of early entrepreneurship, the motivation derived from consumer satisfaction, and the personal sacrifices made during the startup phase. The narrative transitions into discussing the evolution of Deliveroo and the realization of how much hard work and luck contributed to its growth. The host encourages insights into the balance between hard work and enjoyment, discussing the importance of passion in entrepreneurship. The discussion also touches on the antitrust challenges faced by Deliveroo in partnership with Amazon, revealing the emotional rollercoaster and internal struggles as the company navigated significant operational challenges. The episode wraps up with a commentary on the complexities of business and the non-linear journey of entrepreneurship, underscoring the importance of competitiveness, curiosity, and responsibility in driving success.