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Throwback: I Doubled A Business In 60 Days To Show It’s Not Luck | Ep 912

by Alex Hormozi

The Game with Alex Hormozi

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The Game with Alex Hormozi

This episode is titled:

Throwback: I Doubled A Business In 60 Days To Show It’s Not Luck | Ep 912

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Notable Quotes

"If you cut the lowest percentage of the team..., you lose the lowest closing percentage people and you gain more closes."
"If we can optimize around who we actually sell to..., we will shift where the sales come from."
"You should be able to resolve the concern, right?... And then at that point you might say, hey, ready to move forward then?"
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Episode Summary

The episode dives deep into the host's experience with one of their portfolio companies that was underperforming in sales. The team faced multiple challenges, including low show rates for appointments and inefficient sales processes. The host emphasizes the importance of data in sales, explaining key metrics such as show rate, offer rate, close rate, and cash collected. Data revealed that the company had a show rate of only 49%, far below the benchmark of 70%. The conversation addresses not just the problems but view them as opportunities for improvement, focusing on the necessity of targeting the right audience and optimizing sales strategies.

To tackle the problems, the host implemented several changes: hiring a dedicated sales director, refining ad targeting to attract the right customers, reducing the size of the sales team while raising performance expectations, and improving sales scripts to enhance discovery and objection handling. One standout solution was promoting a setter to a lead nurture specialist, improving appointment reminders and connections between team members. These systematic adjustments, driven by a metrics-focused approach, led to impressive increases in key performance indicators, including a boost in sales from 56 to 93 units sold per month within 60 days and a significant increase in cash collected up front.

The conversation concludes with an invitation to listeners to access a comprehensive Scaling Roadmap that lays out strategies for overcoming scaling challenges across various business functions. This episode illustrates the transformative power of data-driven decision-making and structured support in sales performance enhancement.

Key Takeaways

  • Data-driven decision-making is crucial for identifying and resolving sales issues.
  • Optimizing team structure and roles can significantly enhance overall sales performance.
  • Targeting the right audience increases appointment show rates and qualified leads.
  • Improving sales scripts and objection handling leads to higher closing rates.

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